Twitter takes a bullet and we should all say thanks to them and others!

This weekend, Marshall Kirkpatrick over at ReadWriteWeb wrote an awesome article entitled: “How the OAuth Security Battle Was Won, Open Web Style” wherein he described a critical real-world issue that was confronted and resolved by real people working together in extraordinary ways. The story is timely, frankly amazing, and demonstrates the power that a few dedicated individuals can have over things that are important to us all.

One of the principals of this story, Chris Messina, said to me:

“@Steve: would love concrete proposals on how to improve the process. As this was the first time many of us had to respond to something like this, we're looking for solid ideas on how to make improvements. I'll look forward to your real-world advice!”

My response to this was:

“@fatoryjoe, aka Chris M. : for “making this up as you go” everyone did awesome! Identify the problem, contain the damage, embrace assistance, hunker down, envision a solution, execute the plan, communicate strategically, implement, follow-up, and then cross your fingers! (and be prepared to do it all again!) DAMN IMPRESSIVE!”

“The trick going forward will be how to timely include those that can help without jeopardizing the confidentiality and time-sensitive nature of the (next) issue at hand. In this most recent incidence it is hard to imagine how things could have been handled better, but there are also lots of folks that would help on a moments notice…and that provides a powerful resource not often found in the commercial world.”

“Open platforms continue to blaze new trails and I look forward to the continued conversations that reinforce the leadership position that these technologies and supporting communities deserve.”

If you take a few minutes to read Marshall’s story about all of this, you will quickly realize how much so few contributed to the well being of so many -- and how important Twitter's role in all of this was. This is a trend this world can and should embrace, and I for one look forward to lending my hands to these good folks and worthy causes in any way possible.

Oh, and, by the way, if you ever felt/feel frustrated about Twitter – just remember, they took a bullet for all of us this past week and that earns their respect in my book!

Steve Repetti
www.radwebtech.com
www.dataportability.org

Response to: Facebook and the Future of User Generated Governance

It’s been a big day for news related to Facebook and its user base. I already blogged about a great article by Marshall Kirkpatrick over at ReadWriteWeb, and now I’m adding to the comments of Brian Solis who addresses this issue from a completely different perspective:

“I for one am excited about bringing the user directly into the governance process. In Facebook’s instance, I believe this has been happening reactively in increasing measure over the last 12 months. Facebook acts, the user reacts, and the process refines and moves on – probably not in the way Facebook originally thought, certainly subject to loud vocalization, but definitely in a direction that is ultimately good for the user base.

A more involved user base can change the reactive nature of this beast to a proactive partnership – good for all. However, this same principal applied to technological leadership and innovation can have an adverse effect. Any good developer will tell you that it is foolish to ignore the target audience, but every great developer will also espouse the benefit of solitary brilliance. Ultimately, the best solutions from the technological perspective find that balance between good and great, between audience participation and singular inspiration.

Hopefully, Facebook will find the balance in all of these areas. I for one am hopeful.”

Steve Repetti
www.dataportability.org
www.radwebtech.com
www.scrapplet.com

Response to: Facebook Management Has Lost Its Grip on Reality

Marshall Kirkpatrick over at ReadWriteWeb just published a significant article about Facebook and its increasingly evolving policies. Here was my response:

“Great article, Marshall!

The big message that all Facebook users should take away from all of this is that they can make a difference. Facebook made an announcement, lots of folks registered their opinions loudly, and Facebook’s position moved. Where it moved to, I think the jury is still out on that one – and it’s still moving.

Regarding Data Portability, remember it wasn’t so long ago that it was inconceivable that Facebook would make as much progress as they have, and, as trail blazers, they’re still trying to figure it out. And, that’s were all of us, the users, still get to make a difference. Now is the time for advocacy, for everyone to speak their minds about the issues and register their two cents.

Steve Repetti
www.DataPortability.org
www.radwebtech.com”